Microsoft Keys will exchange software purchases for up to 30 days after order completion but only if the software has not been downloaded by the customer, you can also return your purchased software within 30 days if the software remains none downloaded for a full refund. To ensure that our customers are satisfied with the product(s) they order, we offer a 30-day money-back guarantee, if the download wasn't attempted, Microsoft Keys strives to provide our customers with superior assistance in regard to our return services. We cannot issue a refund if a customer has purchased the wrong product.Įxample: A customer purchases a windows software package for a Mac machine. We cannot add the software package to our stock if an activation has been completed or attempted. Once a purchased software package has been activated or an activation has been attempted through the Microsoft site the package becomes none refundable.
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